You'll never stop learningwe'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Once youve made it through the interview process, our recruiters will typically provide an update by phone or email within 14 days. Moreover, it is often not a popular career choice among college graduates for reasons such as (stereotypically) unsatisfactory compensation, low career ceiling, cultural biases and so on. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Aydanos a proteger Glassdoor y demustranos que eres una persona real. You can find your account representative on your Terminal panel by pressing the Esc key. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Its about discovering your interests, identifying your key strengths and pursuing your career accordingly. After your tenure in BCS, what department would you be interested to transfer to and how would you equip yourself to achieve your career goals? The program takes place in our London office. Secondly, the company really cares about its clients. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. If you would prefer to discuss this confidentially, please email [email protected], Salary Range: 62,000 62,000 USD Annually + Benefits. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. message, contactez-nous l'adresse We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. In a career at Bloomberg, you will play a vital role in making it all happen. Advanced valuation techniques and derivatives analysis. | Saiba mais sobre as conexes, experincia profissional . As I reflect on my past 12 months at Bloomberg, I now have a better sense of this work life and even more what Bloomberg is like as a company, what Bloomberg customer service means, how it is done and what makes it exciting. Created a pricing model for one of the software suites. This is a 60-minute interview including two sessions. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. Check your inbox for a link to activate this alert. A 4th year Bachelor of Commerce Finance student at Humber College, seeking a work placement to continue to apply my experience in the banking industry. You will work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. We provide all new hires an 8-week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. Are you passionate about working in the financial markets and by the prospect of providing technical support for the worlds leading financial professionals? Here are some resources and tips to help you prepare for your interview and learn more about Bloomberg and the role. We are a truly global business with a truly diverse workforce. DCF, Black Scholes, DDM, EBITDA, FCFF etc. I attribute that to the career mobility and opportunities here. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Would you like to review them now? Passionate about learning, <br> understanding, analysing and dealing with data. The referenced salary range is based on the Company's good faith belief at the time of posting. We will trust you to: Please read our full terms & conditions before applying. Submit to the 24/7 support desk via live chat on the Terminal. Bloomberg Professional Services connect decision makers to a dynamic network of information, people and ideas. Our success reaches far beyond the finance and technology industries: we invest nearly all of our profits to help solve humanitarian issues globally and in our own communities. I am still not perfect in handling difficult situations; still not sophisticated in building my career network; and still feel fearful about all the uncertainties in the future. Customer Support Representative in Wath upon Dearne, England: [salary]. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. Posted Feb 24, 2023 - Requisition No. Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity. Real-time data, unparalleled news and research, powerful analytics, communications tools and world-class execution capabilities. scusiamo se questo pu causarti degli inconvenienti. This past year of being an adult in the working world has been a fantastic, wild but fulfilling ride. las molestias. The Global Customer Support team operates out of the Bloomberg New York, London, Tokyo, Hong Kong and Singapore offices. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Where. Which is why were a truly global company. The sun never sets on the worlds financial markets. Enter the email address associated with your account and we will send you a new password. Like many college graduates, I came in with minimal real-world experience except . There will be a roleplay session during the interview to assess your potential for delivering good customer support. inhouse . para nos informar sobre o problema. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. para informarnos de que tienes problemas. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. To prepare for it, we recommend that you familiarize yourself with our. But at the end of the day, all of these are parts of the most precious experience, and I am as passionate and eager like I was on day one. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. enviando un correo electrnico a Were committed to building a diverse and inclusive workforce. . The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. We are a truly global business with a truly diverse workforce. Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Transparency in the office is literally visible from the open desk layout, glass-walled conference rooms to the zero offices; this physical space creates an environment for openness that I felt every day. If you continue to see this You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. The company also encourages employees to take action. Enter the email address associated with your account and we will send you a new password. You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. Enter the email address associated with your account and we will send you a new password. Bloomberg 3.9. Check your inbox for a link to activate this alert. Our customers across the globe rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. Where. phone, messaging, etc. Please let us know if you require any reasonable adjustments to be made for the recruitment process. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. Would you like to review them now? I work in both a team environment and individually to overcome difficult situations. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. Apply to Customer Service Representative, Asset Protection Associate, Customer Support Representative and more! If you are driven to learn more about how and why the financial market moves, especially in the Fixed Income space, then you're just the person we are looking for to join the team. 112293. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. Bloomberg is a disability inclusive employer. Customer Support Representative in Hoddesdon: 35,376. The advantage of working like this is that it promotes innovation and efficiency. I had to do a plum assessment, then I was invited for a phone interview, 20 min, general questions, and second language testing (3 questions to answer). <br><br>With over 4 years of working in customer service, my most recent experiences are focused on finance. Nous sommes dsols pour la gne occasionne. The estimated base pay is $40,667 per year. Bloomberg Customer Support is the right fit if you're professional, personable, intelligent and love to help people out. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Bloomberg Support Review Global Customer Support Representative (Current Employee) - New York, NY - January 12, 2018 Indeed Featured review Pros: - health benefits - flatline structure - dynamic days - commitment to philanthropy Cons: - career mobility - management support and commitment to career development Was this review helpful? Highly motivated with lots of curiosities. Please read our full terms & conditions before applying. Additionally, our training will focus deeply on customer service best practices familiarizing you with general daily inquiries, product setup and hardware, and troubleshooting. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. (1:12) Whats the best piece of advice you can give to a candidate applying for BCS? We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role. Were committed to building a diverse and inclusive workforce. Find our 2022 Bloomberg Customer Support Representative job description for Bloomberg located in New York, NY, as well as other career opportunities that the company is hiring for. Bloomberg ignites the power of information and technology to . We'll get in touch to let you know what the next steps are! Bloomberg L.P. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, bbgsum-page=DG-WS-CORE-blog-post-2994&mpam-page=MPAM-blog-post&tactic-page=post-mfy-minnie. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Additional pay could include bonus, stock, commission, profit sharing or tips. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Exciting. Filter Found 36 of over 7.5K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Bloomberg L.P. Interview. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Explore our open roles across the globe here. Posted Aug 17, 2022 - Requisition No. Update and download software, including full and upgrade installations, API components, utilities, various fonts and drivers, DCAP and Excel Add-ins. Back Refine Clear. Were committed to building a diverse and inclusive workforce. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. You have one or more applications created by recuiters on your behalf. Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. On call. Find Steve's email address, mobile number, work history, and more. Home View All Jobs (471) Results, order, filter 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Jobs Featured Jobs; 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker. The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. 23d Which is why were a truly global company. Exciting. 2022 New Grads - Customer Support Representative LinkedIn per informarci del problema. Created a report generator in Excel to increase the . Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. Onze Please let us know if you require any reasonable adjustments to be made for the recruitment process. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. As an meticulous and enthusiastic graduate of language education, An analytical mindset <br>comes naturally. Ability to start full time role on July 24th or September 18th 2023, Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. Career development is such a hot topic nowadays, and a lot of young people arent sure how to best navigate it. Please enable Cookies and reload the page. Based on 13284 salaries posted anonymously by Bloomberg L.P. So, why does it take so long to train people to answer phone calls? Jayden Chung Analytics and Sales Representative at Bloomberg LP Hong Kong, Hong Kong SAR 569 followers 500+ connections Join to connect Bloomberg LP University of Exeter About Specialties . The Bloomberg Customer Support (BCS) team is the front line when it comes to helping with critical client issues. Your understanding of the role and the skills needed for it. 188 Bloomberg Customer Support Representative jobs available on Indeed.com. Youre a solution-provider, with a real passion for providing platinum customer service and thrive on being on the front line, handling customer calls. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You will have the opportunity to champion your career across the. d identifier (ISIN / SEDOL d) . We transformed the financial markets in 1981. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Client queries range from How do I set up the watchlist on my Bloomberg new app to How do I install my Bloomberg terminal license? In brief, it can be anything and everything. Refine search. Please check your email. Ci Based on 13284 salaries posted anonymously by Bloomberg L.P. Global Customer Support, EN - FR at Bloomberg LP New York, New York, United States 526 followers 500+ connections Join to view profile Bloomberg LP Fordham Gabelli School of Business About. Bloomberg is an equal opportunity employer and we value diversity at our company. Bloomberg L.P. You have one or more applications created by recuiters on your behalf. Get started with your Free Employer Profile, All Customer Service Representative Salaries, average salary for a Customer Service Representative is $36,184 per year in United States, The Ultimate Job Interview Preparation Guide. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. Customer Support Representative employees in Hoddesdon. With over 19,000 positions in 176 locations we offer a world of opportunities. 2023 Bloomberg Finance L.P. All rights reserved. Are you passionate about working in the financial markets and by the prospect of providing technical support for the world's leading financial professionals? You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Based in Central London, the team is responsible for the whole of the Europe, Middle East and Africa region. Going back to why I chose Bloomberg Customer Support despite all the potential challenges. We have a rolling application process, with training classes starting throughout the year. 114320. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Experience Positive 50% Negative 15% Neutral 35% From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. om ons te informeren over dit probleem. Industry-standard and bespoke benchmarks across asset classes. 2023 Bloomberg Finance L.P. All rights reserved. For certain language groups, representatives end up knowing almost everyone who speaks that language in Bloomberg globally. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Interested in joining the Bloomberg Customer Support team? *Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. In addition, Im excited for my day trip of service to Batam, Indonesia this November to help build shelters and homes. Discover the latest happenings at Bloomberg, across our business and around the globe. Quick apply. We hire until our roles our full, so we advise you to apply as soon as youre ready. You're a solution-provider, with a real passion for providing platinum . Support Third Party Index Providers who . An email has been sent to containing a link to reset your password! Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:https://www.bloomberg.com/company/. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Please let us know if you require any reasonable adjustments to be made for the recruitment process. First, roleplay assessing your customer support skills and proficiency of language(s) you speak other than English.