I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. If a CA buys a debt they can report as if they were the OC. Phone 2 hrs, transferred numerous times and then they hang up! This is what I just went through. One of our team members will walk you through the payment process and answer any questions you may have. Sent collection notice for a bill with a wireless provider I have never used. Further information is available in our FICO Data Privacy Policy. - Make the payment with them through chat. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. And lastly, seek counsel from a consumer protection attorney for a free consultation. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Just updating my progress with Convergent. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. ConsumerAffairs is not a government agency. Maybe a pay for delete will help me save some money. b***@convergentusa.com. Received notice of debt collection. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. We sincerely hope this represents a satisfactory resolution to your concerns. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Can see right through this one. I don't dispute that I ever had a Sprint account. That said, about six months later I decided to clean this up. Join our community, read the PF Wiki, and get on top of your finances! The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. I never signed a contract). If the collections debt is paid there would be nothing to put on the credit. I decided to call Sprint today. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. I was able to settle account for $500, which is a victory as the original amount was $1083. Legally they've followed to the letter of the law. Try to get them to say yes though if possible. FRAUD ALERT! If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Hiding negative complaints is only a Band-Aid. No luck. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. We're available to help by phone at 1-800-444-8485 or online through our contact form. This company doesn't seem reputable. Further information is available in our FICO Data Privacy Policy. Please call us at 1-800-444-8485. Press J to jump to the feed. Learn more. They stated update will occur. They said they didnt do that when clearly they did because it is listed as paid on my credit report. Read More . As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. General statment of, "according to sprints policy we cannot delete it. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Convergent is required to password lock receipts due to housing sensitive information. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Thank you for visiting Convergent Outsourcing to make a payment on your account. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. Just wanted to share. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! It's the only way to shut them down. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. It's a scam to collect money from people who pay what they owe. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . Doubt they will remove it. Press question mark to learn the rest of the keyboard shortcuts. How long does it take for my credit report to update after I make a payment. You can enter your email address to have a copy of the chat transcript emailed to you. For example, you may have a baby on the way or want to apply for a mortgage. Originating in 1950, its current headquarters are in Renton, Washington. Thank you for visiting Convergent Outsourcing to make a payment on your account. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. bureaus (they were only reporting to two). Have anyone dealt with sprint/ convergent outsourcing in the past? All rights reserved. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! They are a scam. Do I need to get them to prove what I owe? New comments cannot be posted and votes cannot be cast. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. My tertiary goal is to pay as little as possible. Tell us has your experience with this business or person been good? It is on my credit report now. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. How do I get them to delete their reporting. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. They need to be investigated for fraud!!! A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Consumers love to do business with someone that can admit mistakes and state how they made improvements. If you would like to make payment online instead of over the phone, you may do so on our website. Its location on this page may change next time you visit. 2 years later they are contacting me saying I owe them money. Quick question! Typically, Convergent Outsourcing is a tough egg to crack. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Well start sending you the news you need delivered straight to you. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. There, you will be able to submit your phone number to our Do Not Call list. See reviews below to learn more or submit your own review. How do I setup a payment plan? I pay for that service through Frontier Communications who by the way ** me up from the onset. That's if they're reporting. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. Will paying sprint remove collection? If that happens then show proof your payment was to Sorint direct and it would be deleted. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Convergent Outsourcing/Sprint Help Hi all. I have never purchased anything from this company and am not familiar with this billing. I'm down to one last account, and would like some guidance on how to tackle it. If this is the case, consider contacting a professional credit repair company. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Unsubscribe at any time. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. Convergent Outsourcing Sprint bill . If they agree that the entry is inaccurate, theyll remove it from your credit report. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. Press J to jump to the feed. It was easy and if you've been harassed by them you need to do this. For more information about reviews on ConsumerAffairs.com please visit our We understand that collections is often an emotional and overwhelming process. Since I paid what I owed to Sprint how can they possibly own this debt? I have never had an account with Verizon! All rights reserved. Caller I.D. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Your credit score will be affected by this Company. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. He confirmed that after paying CO, Sprint would delete the account from my CRs. Estimated amount consumers saved since 1997: $15,590,010,907. Further dinging score. It was founded in 1950 and currently has about 2,300 employees across 12 offices. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit.