They say that the responsibility for securing packages falls on the customer, not the company. You will be able to find a Nike store in your area that you can use for all of your returns and exchanges. The message says theres something wrong with Its Cyber Security Awareness month, so the tricks scammers use to steal our personal information are on our minds. The .gov means its official. Each claim must be filed within a certain time period and include proof of insurance, value, and damage. We will determine if your case qualifies for small claims court, help you write a demand letter, and complete the forms. They also have plenty of retail locations which give you more options for exchanges. Because reputable online businesses want happy, returning customers, they make returning something almost as simple as buying it. Nike does not offer a full refund on any of its products. Can YouReturn An Online Purchase To The Store? If you need to look up your order info for theNike return policy, you cancheck Nike order statusonlineby using their website. Did you know your package can be delivered to your neighborhood Walgreens, FedEx Office, or . They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations. Luckily, Amazon makes getting a refund for missing packages pretty easy. TheNike return policyspecifically states that they do offer returns and exchanges without a receipt. And if it requires a signature, fake it and say that it wasnt your signature. Become a Nike Member for the best products, inspiration and stories in sport. Fake calls from Apple and Amazon support: What you need to know, The Google Voice scam: How this verification code scam works and how to avoid it, Show/hide Shopping and Donating menu items, Show/hide Credit, Loans, and Debt menu items, Show/hide Jobs and Making Money menu items, Money-Making Opportunities and Investments, Show/hide Unwanted Calls, Emails, and Texts menu items, Show/hide Identity Theft and Online Security menu items, doTERRA distributors charged with making unfounded COVID-19 cure claims, Tenant screening practices: the FTC wants to learn more. One of those scams was 8 Figure Dream Lifestyle, which touted a proven business model and told Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Here is a guide on how to contact Nike about a missing package. If you have the packages tracking information, you can use it to try to locate the package. If it appears that your package has been stolen, contact the seller or retailer that sold you the item. If you do a lot of shopping on Amazon, you might want to look into Amazon Lockers. Nike responded by stating that they are not responsible for lost packages and refused to refund me. Rather than looking into them or investigating, it is much easier for them to replace or refund your item. Start small, then add on. Can I get a refund if my package is lost? Delivery is guaranteed. Nikes warranties change from product to product, but several of them last longer than the 60 day return window. Updated by the minute, our Dallas Cowboys NFL Tracker: News and views and moves inside The Star and around the league . You canreturn an item to Nike without the box, but it depends on the item you have purchased. How Long Do I Have To Return An Item To Nike ? These cookies allow us to improve the sites functionality by tracking usage on this website. If you are unable to locate the package, you may want to contact the seller or manufacturer to see if they can send you a replacement. Over the next few weeks, social media was flooded with posts from Nike customers complaining about lost packages containing the Travis Scott shoes and pairs of the Off-White x Nike Dunk Low "The . If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund. These cookies are required for basic site functionality and are therefore always enabled. If you have questions about theNike return policy, the best thing to do is get in touch withNike chat support. For most Nike and Converse items, you'll be eligible for a refund if you return your Nike product within 30 days from purchasing it. Depending on the value of the package and the jurisdiction, the police may open an investigation into the theft. And if your package is stolen, be sure to report it to the police as well. Muhlenberg PA 19605. Generally, if a package is lost or damaged during shipping, the carrier will refund you for the cost of the package, as well as any shipping fees you paid. If your order is over $500 (35k INR), they will create a ticket and escalate it to the Elite Services department who is responsible for investigating high value orders. I called the had office and explained what happened. Request your refund fast and easy from many other companies, including: Heres how you can request your Nike refund and get a shipping label to return the product through the Nike website: You can return your items to any Nike store, no matter if you bought them in the store or online. You must dispute the error within 60 days of the date your first statement with the error on it was sent to you. But not every company will send you a replacement item or refund your money. The more we shop online, the more packages are delivered to our homes, and the more it happens: "Someone stole my package!". Is the seller responsible for stolen packages? That is why I believe the best method for Nike is simply you did not get the package. When returning an item, you have the option to choose your preferred refund method in the Online Returns Center. Products purchased on the Nike or Converse website can be mailed back to Nike. The person at the store will be able to help you exchange your items as long as they are in new condition. Giving only members free returns feels a little unfair, but it is a great value if you buy a lot of Nike merchandise. *Amazon.com list price as of post date. Most of the time, a missing package is something you ordered. When packages do go astray in the mail, it can lead to costly consequences for sellers who must appease their anxious customer and . The best call is to just contact the seller at this point. These items are always different and can be noted by their labels or information online when you purchase them. If the seller hasnt shipped the item within the timeframe they promised when you bought it, you can cancel the order. Social media cookies offer the possibility for you to connect to your social networks and share content from our website through social media. | 5.96 KB, JSON | Nike offers a generous return policy, but there are details you need to know that could save you money. They have sponsorship deals in many major sports and offer pro lines in golf and other games. For USPS deliveries, you can file a mail theft complaint with the U.S. Use our sample letter. Filing a police report can also be useful if you try to make an insurance claim on the missing delivery. Shopping online is oh-so-convenient. Sudhir B (6/24/2020, 10:59:53 AM): Sure we will sumit the request to carrier to re call the package back to Dell and refund will take 10-15 business days from the daye of order arrived back at Dell. Waste of time phoning them, recommend seek refund via Credit Card Provider. Become a Nike Member for the best products, inspiration and stories in sport. 5 Steps to Follow If FedEx Says Your Package was Delivered But It wasn't. 5.1 Contact FedEx Immediately. Nike has popular products, but what about their returns? Nike also occasionally notes items as being non-returnable or having different return policies than usual. You should always keep your Nike shoe box just in case you need to consider a return, exchange, or warranty. Once it has we'll drop you an email to confirm we've received your returned package and the details of your refund. Most items Nike sells can be returned without the original box. Opinions in comments that appear in this blog belong to the individuals who expressed them. Are there repercussions?? You can keep it, you can toss it in trash or you can gift it to someone else. We think you are in {country}. Make sure you dont wait too long though, because you must submit your Amazon lost package refund claim within 15-90 days depending on the item and who your seller is. So, if youre wondering if you can get a refund if your package is lost, the answer is: it depends. We wont post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. Is Nike refusing to issue a refund or exchange your item even if youre eligible? In case you ordered your items online, you will need the order number. Dealing with Nike Elite Services isnt difficult, it is just extremely hard to get in contact with them. Each individuals unique needs should be considered when deciding on chosen products. Although we can't contact our drivers to provide an estimated delivery time, we can generally provide a 4-hour delivery window within minutes of signing up for UPS My Choice notifications.. Sign Up Track a Package . This is completely outrageous that a company works with this level of inefficiency and incompetence in 2021, after 2 pandemic lockdowns where people were forced to buy online. But getting all the money . Nike guest orders can skip the shipping costs by returning their items to their local Nike store. To protect your privacy and the privacy of other people, please do not include personal information. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond Nike websites. Learn about getting and using credit, borrowing money, and managing debt. Sometimes packages get lost. . We wont post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups. Lets take a closer look at theNike return policy. Full ADT disclaimer. We use intelligent software that helps us maintain the integrity . However, there are a few things to keep in mind. TheNike return policygives you three ways to return your products. The Fair Credit Billing Act requires collecting the evidence for the refund, and thats where DoNotPay can be of great help. If it has, then you will need to contact your local post office to see if they can locate it.